Questions and answers
How INDEX.cy works for people looking for a home, for owners and for agencies: searching, listing, plans and your account.
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Searching, buying and renting
What is INDEX.cy and how does it work?
INDEX.cy is a real estate marketplace for Cyprus. Owners, agencies and developers list homes for sale and for rent, and you contact them directly from each listing. We are not an agency and we do not charge you for searching or for contacting sellers.
Does INDEX.cy charge property seekers for using the platform?
No. Searching, saving homes, email alerts and contacting sellers are all free.
Do I need to contact INDEX.cy to arrange a viewing?
No. Every listing has the seller's contact buttons: call, WhatsApp, Telegram or a message. Contact them directly for more information or to arrange a viewing.
Can I search for properties in specific regions of Cyprus?
How do saved searches work?
Press Save search on any search. When new homes match it, we send you an email. You can switch the emails off or delete the search under Saved searches.
Can I save my favourite properties?
Yes. Tap the heart on any listing to keep it in a collection. You find them under Saved in the menu, or the Saved tab on a phone.
How can I find the good deals?
On Buy, switch on Good deals in the filters to see homes priced well below similar listings. Every listing also compares its price per m² with similar homes nearby.
Can I explore new projects and complexes?
Yes. New projects lists complexes and developments across Cyprus, each with the homes still for sale in it.
How can I find real estate agents or developers?
Companies lists the agencies and developers on INDEX.cy, with their listings, projects and contact details.
Are there tools to work out the costs of buying?
Yes: the mortgage calculator, the VAT calculator, the transfer fee calculator and an instant price estimate for apartments.
Does INDEX.cy offer insights and analytics on Cyprus real estate?
Yes. Market insights shows asking prices, price per m² and how they change, by district, town and property type.
How often are property listings updated?
Every day. Agency feeds are read every night, and listings that stay unchanged for many months are taken off the site.
Can INDEX.cy find a property or an agent for me?
Fill in the entrustment form with what you are looking for, or the home you want to sell. We pass it to agents who work in that area and they come back to you with options.
Can I get advice on the best investment properties in Cyprus?
While INDEX.cy provides a platform to connect with agents and developers, we recommend discussing investment advice directly with professional real estate agents or financial advisors. Our investor's guide is a good start.
Is there a way to report a listing or agent?
Yes. Write to [email protected] with the link to the listing and what is wrong. We are committed to maintaining a trustworthy and reliable platform.
Listing a property
How can I list my property for sale or rent?
Create a free account and press List a property. Add photos, the price and a good description, then publish. Read how selling works for tips.
Do I need to sign a contract when I register?
No contract signing is required, but registration implies agreement with our Terms and Conditions.
How do buyers contact me?
From your listing: by phone, WhatsApp, Telegram or the contact form. Form enquiries reach you by email with the buyer's name, email and phone.
How can my listings appear higher in search results?
The default order puts new listings and good deals first. Complete listings with clear photos, the exact location and a good description get more views and more calls.
Can I see how many people viewed my listings?
Yes. The Stats tab of your dashboard shows views and clicks on your listings.
How do I remove properties?
Unpublish or delete them in My listings. Listings that come from your CRM feed disappear when you take them out of the feed.
Can a professional sell my property for me?
Yes. Send your details through the entrustment form and we connect you with trusted agents.
Plans and payments
What is the cost of your packages?
The free plan holds 2 listings for sale and 2 for rent. Paid plans start from €99 a month, depending on the number of listings. See Plans and prices.
Are you taking a commission?
No commission is charged. We charge for listing placement.
Where can I pay?
Pick a plan in the Plan tab of your dashboard or on the pricing page. Payment is by card through Stripe.
Can I change my plan?
Yes, in the Plan tab. A change between paid plans takes effect at once, and the difference is added to your next invoice.
Can I cancel my subscription at any time?
Yes, in the Plan tab. Your plan stays active until the end of the period you paid for.
How can I get back money if I decide to cancel?
Refunds are not available, but the account remains active until the end of the paid period.
Can I pause my subscription?
Pausing is not available. You can cancel and come back later, or move to the free plan, which keeps up to 2 listings for sale and 2 for rent for as long as you like.
How can I add more listings if I reach my limit?
Move to a bigger plan, or add extra listing slots, in the Plan tab.
Agencies, developers and CRM feeds
Can we connect INDEX.cy to our CRM system?
Yes. Send us the link to your XML feed at [email protected] and we import it every night. There are step-by-step guides for Qobrix and Estatebud.
What XML feed format do you use?
You can prepare your feed from the INDEX.cy XML example, or send us the feed your CRM already produces and we map it.
How often do you update properties from XML feeds?
Every night. New listings, price changes and removed listings all come through.
Can an AI assistant manage our listings?
Yes. Your assistant can post and update listings on INDEX.cy from your CRM or a spreadsheet, as drafts you approve. See INDEX.cy for AI assistants.
Do agencies and developers get their own page?
Yes. Every company has a page with its listings, projects, team and contact details, and developers get a page for each project. See for agencies and for developers.
Your account and the app
How do I sign in or create an account?
Go to Sign in and use your email or your Google account. New accounts get a code by email to confirm the address.
How do I change my profile details or photo?
In the Profile tab of your dashboard.
Which languages is INDEX.cy in?
English, Greek, Russian and Hebrew. Pick yours at the top of the page, or under Account on a phone.
Is there a phone app?
There is an INDEX.cy app for iPhone, and the website is built to work well on any phone.
Can I use INDEX.cy in Telegram?
Yes. Our Telegram bot @indexcy_bot finds homes for you and answers questions about a listing.
How do I delete my account?
In the Settings tab of your dashboard, or write to [email protected].
Still have a question?
Write to us and a person from the INDEX.cy team will answer.